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Welcome to PI-21 Process Improvement for the 21st Century, Inc. |
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Home Contact InformationTelephone (1) 703 866-5556 FAX (1) 703 866-5554 Postal address 8601 Beech Hollow Lane Springfield, VA 22153-3440 Send Electronic mail to
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Barbara Hilden
Barbara Hilden, CEO, has over 28 years of experience in the computer industry. She is a certified SCAMPI High Maturity Lead Appraiser, a certified SCAMPI Lead Appraiser, and an SEI authorized CMMI and SEMA Instructor (teaching Intro to CMMI, IPPSS, and DPPSS courses), and internal auditor for ISO 9000. She has implemented process improvement initiatives including: CMMI, SW CMM, SA CMM, and ISO 9000 at various corporations. Ms. Hilden has led or participated in over 75 formal appraisals as well as led or participated in numerous other audits and mini-appraisals for the SW-CMM, the FAA-iCMM, ISO 9000, EIA/IS 731 SE CM, and the CMMI in a wide variety of organizations from very small companies to large, global organizations. Acting as a consultant, Ms. Hilden has assisted organizations in determining and subsequently implementing effective strategies for process improvement efforts at a wide variety of organizations. She developed and taught a wide variety of computer science, software engineering, systems engineering and process improvement courses. Ms. Hilden has been responsible for managing government systems development programs as a government contractor and has led numerous research and development programs while working as an instructor in the university environment. Her work in signal processing has led to various innovations, such as allowing for credit card payments right at the gas pump, and more accuracy in predicting wind sheer during airline flights. Ms. Hilden has published and presented numerous papers and books on management, software engineering methodologies and organizational performance improvement through process improvement. Ms. Hilden is a true pioneer in process improvement, at the early age of just 17, she built prediction models to improve the wait in lift lines and predict avalanche danger at a ski resort in Utah. Ms. Hilden has used her experience and natural understanding of math and statistical analysis to help raise the level of her client’s awareness of the importance of monitoring and measuring the effectiveness of the processes they use to run their business. Her knowledge of both the CMMI model and the best practices used in Six Sigma projects has proven highly valuable to her clients, especially in this tough economy, in knowing why, when and how to measure the effectiveness of their processes and sub-processes in increasing their overall level of organizational performance and success. Her understanding of the CMMI High Maturity process areas has proven to be key to the success of many of PI-21’s high maturity clients. Contact information:
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