A small, woman-owned business and SEISM Partner, PI-21, provides comprehensive, cost effective, and integrated appraisal, training, and consulting services in the area of business process improvement and process management tool support.
Our Mission
To be the preferred provider of process improvement services and process management tool integration, specializing in the small to large business environment. We emphasize tailoring the processes and tools to fit the organization rather than tailoring the organization to fit the processes and tools.
Corporate Profile
Our expert staff provides the customized process improvement services and tool support that best fit our clients’ environments and business models. Our professionals have career experience in systems and software development as well as in program management in both the commercial world and the world of government contracting.
PI-21 is an SEI Partner for the delivery of SCAMPISM appraisal services and Introduction to CMMI® training. Our staff consists of SEI certified High Maturity Lead Appraisers, SCAMPI Lead Appraisers and Instructors with practical knowledge and expertise in improving the processes by which companies build product in the real world. Our professionals have successfully implemented process improvement within global organizations as well as in small, privately owned organizations to ensure they are compliant with the CMMI, ITIL, FAA iCMM, and / or ISO 9000.
Our services include customized process and procedure development, business process re-engineering, process management tools integration and support, training, appraisals, and consulting services. We work as transition partners with organizations focused on improving their processes to enhance product quality, customer satisfaction, and, ultimately, their profitability.
Contact Information
- Telephone
- (1) 703 866-5556
- FAX
- (1) 703 866-5554
- Postal address
- 8601 Beech Hollow Lane
- Springfield, VA 22153-3440
- Send Electronic mail to
- Barbara Hilden, CEO
- Mark Hilden, COO
- Shalyn McMillen, CFO
- Gary Hilden, CIO
PI-21 General Information
PI-21 Webmaster
PI-21 CEO achieves High Maturity Lead Appraiser Certification!!
Updated 2008
Improving Process Performance using Six Sigma (IPPSS) Course Schedule